退款政策

最後更新：2026-11-02

取消訂閱

你可以隨時取消 Pro。取消後，Pro 會用到今期完結，之後不會再收費。

退款

• 第一次訂閱後 7 日內，如果用了少於 1 小時，可以全數退款。
• 如果服務出現問題令你無法使用，我們會按情況退回受影響期間的費用。
• 其他情況下，已開始的月費或年費一般不設退款。

申請退款請電郵 support@kaojai.live，註明登入用的電郵。退款會退回原本的付款方式，通常 5 至 10 個工作天內到帳。

經 Google Play 購買

如果你是在 Google Play 訂閱，取消和退款按 Google Play 的政策處理，請在 Google Play 內申請。

Refund policy

Last updated: 2026-11-02

Cancelling

You can cancel Pro at any time. It stays on until the end of the period you've paid for, and you won't be charged again.

Refunds

• Within 7 days of your first subscription, if you've used less than 1 hour, you can get a full refund.
• If a problem on our side stopped you from using Kaojai, we'll refund the affected time as appropriate.
• Otherwise, a monthly or yearly period that has started is generally not refunded.

To ask for a refund, email support@kaojai.live with the email you sign in with. Refunds go back to the original payment method, usually within 5–10 business days.

Bought on Google Play

If you subscribed through Google Play, cancelling and refunds follow Google Play's policy; please request them in Google Play.